** Thank you for your patience! Our team is working hard to keep up with orders and inquiries during the holiday season. Response times may be longer than usual due to high demand.
We are actively expanding our customer service team to improve the speed of our communications.
Thank you for being part of the PPP family - we appreciate your support and recognize all your important orders! With love, always - PPP team **
Where Can I order Pink Palm Puff?
The ONLY official and authorized seller of Pink Palm Puff™ apparel include:
pinkpalmpuff.com and pinkpalmpuff.ca
If you see "Pink Palm Puff" products being sold elsewhere, including websites that look similar and third-party international sellers, please know they are NOT affiliated with our brand. These are counterfeit items - or fraudulent sites which may not send product at all, or compromise your personal information.
Remember to only shop pinkpalmpuff.com.
What is Sizing Like?
Hoodies and sweatpants run true to size. Size up for a baggier, oversized fit.
Visit our Size Chartto find your best fit, for hoodies and sweatpants.
How long will my order take to deliver?
Once your order is picked and packed our system will automatically send tracking information to the email on file.
If your order contains all in-stock items, you should receive your order in 2 weeks.
When tracking your package a status of "label created" may show for about a week which is normal. At this stage your order is in the processing and shipping stage. We are striving to have most orders filled within that time frame.
If your order includes items which are not in stock it may take 3- 6 weeks to receive your goods.
Each hoodie has up to 250,000 embroidery stitches which takes time to produce as we focus on quality
We try to forecast demand as best as possible so you can receive your hoodie as soon as possible.
How do I care for my PPP items?
Visit here for care instructions to keep your items like-new.
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