Help Center
FAQ
How Do I Contact Support?
Email team@pinkpalmpuff.com or call 647-254-9906 with all inquiries.
We’re here to help you!
** Thank you for your patience! Our team in working in full swing to keep up with orders and inquiries during the holiday season. Response times may be longer than usual due to high demand, we are making sure each order gets the care it deserves. We are actively expanding our customer service team as we grow.
Thank you for being part of the PPP family - we appreciate your support and recognize all your important orders! With love, always - PPP team **
Where Can I order Pink Palm Puff?
The ONLY official and authorized seller of Pink Palm Puff™ apparel include:
pinkpalmpuff.com and pinkpalmpuff.ca
If you see "Pink Palm Puff" products being sold elsewhere, including websites that look similar and third-party international sellers, please know they are NOT affiliated with our brand. These are counterfeit items - or fraudulent sites which may not send product at all.
Remember to only shop pinkpalmpuff.com.
What is Sizing Like?
Hoodies run true to size. Size up for a baggier, oversized fit.
Visit our Size Chart to find your best fit, for hoodies and sweatpants.
How long will my order take to deliver?
If your order contains all in-stock items, you will receive your order in 2 weeks.
Most items are made on pre-sale basis, due to high demand. It may take 30-40 days to produce and ship your custom cut and crafted PPP.
Call 647-254-9906 for shipping estimates and assistance.
How do I care for my PPP items?
Visit here for care instructions to keep your items like-new.