These Terms and Conditions ("Terms") govern your use of pinkpalmpuff.com (the "Site") and the purchase of products offered through pinkpalmpuff.com. By accessing, browsing, or purchasing from pinkpalmpuff.com, you agree to be bound by these Terms.

About Us

Pink Palm Puff ("Pink Palm Puff," "we," "us," or "our") owns and operates this Site. The Site is an ecommerce platform offering apparel, accessories, and related merchandise.

Intellectual Property

All content on pinkpalmpuff.com, including but not limited to text, images, graphics, logos, product designs, videos, downloads, trademarks, and other materials, is the property of Pink Palm Puff or its licensors and is protected by applicable intellectual property laws.

No content from this Site may be copied, reproduced, distributed, modified, or used without our prior written consent.

Account Registration

If you create an account on pinkpalmpuff.com, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You agree to provide accurate, complete, and current information and to update such information as necessary.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for unlawful purposes.

Products and Orders

We strive to ensure that product descriptions, images, pricing, and availability information are accurate. However, errors may occasionally occur.

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order at our discretion, including after an order has been submitted.

Product availability is not guaranteed and may change without notice.

Pricing

All prices displayed on the Site are subject to change without notice.

Applicable taxes will be calculated and displayed during checkout where required by law.

Payments

We accept Credit Cards, Debit Cards, PayPal, Shop Pay, and Apple Pay.

By submitting payment information, you authorize us and our payment processors to charge the selected payment method for the total amount of your order, including applicable taxes and fees.

All payments are subject to authorization, fraud prevention review, and approval by the applicable payment provider.

International Transactions and Foreign Transaction Fees

Pink Palm Puff is a Canadian company. Certain transactions may be processed through financial institutions, payment processors, or merchant accounts located in Canada.

Depending on your bank, credit card issuer, debit card provider, or payment provider, purchases made on our Site may be subject to foreign transaction fees, international service fees, currency conversion fees, or similar charges.

These fees are determined solely by your financial institution and are not collected, retained, or controlled by Pink Palm Puff.

Pink Palm Puff is not responsible for any foreign transaction fees, international service fees, currency conversion fees, or similar charges imposed by your payment provider.

Shipping and Delivery

Orders are shipped using trusted postal and courier partners. Delivery estimates are provided for convenience only and are not guaranteed.

Shipping times may vary due to inventory availability, weather, customs processing, carrier delays, holidays, labor disruptions, or other circumstances beyond our control.

Customers are responsible for providing complete and accurate shipping information at checkout.

Pink Palm Puff is not responsible for delays, losses, or additional costs resulting from inaccurate shipping information provided by the customer.

Customs, Duties, and Taxes

For orders shipped outside Canada, customers may be responsible for import duties, customs fees, brokerage fees, taxes, or other government-imposed charges.

These charges are not included in the purchase price unless explicitly stated and are the sole responsibility of the customer.

Returns and Exchanges

Returns, exchanges, and refunds are governed by our Return Policy.

Customers are responsible for monitoring their payment method and account statements to verify receipt of any refunds issued.

Limitation of Liability

To the fullest extent permitted by law, Pink Palm Puff and its affiliates, directors, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

Contact Us

If you have any questions regarding these Terms, please contact us at:

team@pinkpalmpuff.com